The Edge Fitness Clubs - Crystal Lake, Illinois

Dennis H.

We love the club. You keep it very clean, and the equipment is kept in great shape and if it does go down it is repaired quickly. We also love that new equipment is added regularly and the smoothie bar is awesome!

Reggie

BE AWARE

I’ve been an edge fitness member in Crystal Lake for a few years now & never really had any issues till recently. I was overcharged for my membership and when speaking to an employee she informed me they up charge when members don’t re-sign up immediately after their contract is up.

I went into the gym and signed up for what she told me was a 2 year membership for $9.99 a month (they won’t allow you to see the contract, they will only email it to you after you sign up). After it’s all said & done I was charged $130 to a card I didn’t even give them for the membership. Come to find out they signed me up for a Brand new member contract with crazy down payment and fees.

When speaking to the general manager, Devin, he informed me the young lady was new and made a mistake and he would email me and higher up to get it resolved. Unsure why the GENERAL MANAGER can not correct this issue on his own. So far a week later, no follow up, no call, no email. I ended up having to call and speaking to the financial department for 40min this morning to try to get this resolved. They stated they will call me in a few days. From someone who also runs a business I understand people can make mistakes but there is no excuse for not following up and correcting mistakes caused by your staff. Hoping this will be resolved ASAP.

Monica A.

I absolutely love this gym! It’s always very clean, my favorite part is the women’s gym. I like that I can have privacy while I’m working out. It’s a great gym for women who are a little self-conscious. The bathrooms are always clean. The staff is pretty friendly. I wish it was a 24 hour gym, but they are very rarely closed. I would never go anywhere else!

Alex

Nice facility. Their hours got worse over time and fee went up. Typical gym nonsense can’t cancel in person. Make you send an email that no one responds to and play the cancellation game. Contacted my bank to set up stop payment to this merchant. Male employees love to call everyone buddy like they’re talking to children? Not very professional all around.

Karina H. (. F. I. R.

I’m a local Realtor who join Edge Fitness two years ago and I absolutely love it. The staff is super friendly; machines are great and work. Most importantly it’s super clean. It’s a mix of age groups as well depending on the times you go. There’s also a movie theater lol, I tried it once - not for me, but it’s nice for a couple or friend date. Only thing I wish it had was a pool, but there’s a sauna. They also offer personal training. One thing I have to say, if you sign up for personal training stay on top of it, and make sure your payments are being charged accordingly. Love this place.

Brandy B.

Amazing place to get your sweat on.
Tony, Kevin, Alexa and Jared are the best trainers to work with. Fitness classes kick your butt. Other club members are supportive and kind.
I really love it here.
My children love the child center!!

Tom A.

Edge fitness in Crystal Lake has lots of equipment and many duplicates so your workout should go smoothly. Hiring a trainer seems like an expense many don’t want to pay for but the cost of a trainer can be offset by quicker and more efficient workouts. The sauna is a great way to wind down after a workout. The front desk staff are always friendly and they make great protein shakes. The monthly cost to join is well worth the money.

Siem C.

I very enjoyed coming to this Edge Fitness location. It’s almost the same setup like the one in Ct. I which the Edge Fitness have more one closer to Elgin, so I can go there enjoying classes every day while I’m visiting family😇😊😍!