FITNESS PROJECT: The Woodlands - The Woodlands, Texas

Ronald Ricardo

I decided to join this gym for three reasons. Proximity. I can walk there. It's in the same shopping center as a Chase bank, a CVS, a Starbucks and so on. What sealed the deal was that I decided to go early in the week after 5 to see if it gets too crowded. I found that the gym had enough patrons but not too much. Machines were for the most part available. I didn't see a single machine out of order so they're prompt about making your membership fully count. Finally, when I saw how people here re-rack their weights in an orderly fashion, I knew that I was going to become a member. So far I have zero regrets and know that I am actually not even using the gym to it's full potential.
The place is clean. People are polite and courteous. Staff is accommodating and the trainers are very knowledgeable. The App could use some improvement but that's just being picky as a product designer! I've yet to be bothered by someone hogging a machine while on their phone (which was something I had read about in other reviews.

Paris Holman

Ever since I started working out at Fitness Project , it has been amazing ! Everyone is so helpful and they help me with my techniques so I don’t injure myself and I’m able to target my most worked on areas. Everyone has been so encouraging throughout this journey. I have constantly grown since the first day I started here and now live a healthier lifestyle. I do encourage you to come on down and enjoy Fitness Project off of West Panther Creek in The Woodland, while they are having their specials and promotions going on, which are very helpful ! Furthermore, their memberships are very very affordable too ! Let them know your goals and what you’re trying to achieve and they will definitely help you out with a plan to succeed !

-Sincerely,
Paris Holman

Eros Garcia

Amazing culture here at The Woodlands facility. The staff is always friendly and all the trainers are energetic to get the workout going. Kids club staff is what makes the place super fun for my son. The members are courteous and supportive.

Marina Mahoney

My experience with Fitness Project The Woodlands has been nothing short of horrible. The gym is constantly overrun with kids who are cursing, pushing people off equipment, and making you feel completely uncomfortable until you leave. This is not the kind of environment anyone should have to deal with while trying to work out.

I canceled my membership over the phone back in March, and they insisted I come in to sign paperwork to make it official. I did exactly that, yet here I am, five months later, still being charged. This gym has shown itself to be an unethical business, continuing to take money from my account despite my clear cancellation.

If you’re considering joining this gym, beware. Their environment is unpleasant, and their business practices are dishonest.

ian e

I am ecstatic with the 3 Fitness Projects locations that I have visited throughout the greater Houston area. The facilities are top notch, and the equipment is always in immaculate condition. The staff is very friendly and helpful as well. Grayson at the Woodlands location took his time and showed me the gym floor layout my first time visiting the new location. Shout out to Fitness Project for helping me on my Fitness journey!

Kurt Krause

I would like to reach out to the owners and express my appreciation and gratitude for your gym and your management . It's hard to find great customer service in most establishments today. I wanted to say thank you to Pam Filip for always taking care of her customers and really meaning it. She always has the three C's care compassion and concern. That gym is always clean the staff always professional and courteous and very helpful. Thanks Pam Filip for maintaining a professional and clean gym with high standards at all times. Kurt Krause

Toni Gannucci

Amendment to my previous review:
I spoke with the club manager, Pam, today. She was very kind and helpful. I appreciate her help & understanding with my situation and her remedial actions to resolve the situation.

I could’ve written a better review, but after my cancellation experience, I’m writing this one. I read the version of my agreement that I made the gym people print for me when I signed up. In that agreement it says that to cancel you have to be within a certain time period away from the end of your membership in order to cancel and to send a cancellation letter via certified mail. My
Membership was to auto renew on 7/19, so I mailed my letter on 5/23. The gym received it on 6/1. It’s 7/1, and I checked on my letter since my auto renewal is 3 weeks away. I call the gym and they don’t see any cancel request. I happened to have also started a chat via their website. I’m told I need to also submit through the portal. I notice in the portal a tiny link at the bottom of the screen “cancel/freeze request”. So I follow through and was required to pay for an ADDITIONAL month to get the request processed. My agreement in my account looked just like the one I was physically given, but this little cancel request is semi buried and worded differently. To me, that’s underhanded. This gym is clean, yes. People seem nice. Circuit machines broke frequently and intermittently, and I didn’t want to pay the extra to attend classes. If you choose this gym, just be careful if you need to cancel. They just want your money.

Aj Zamora

This is the best gym that I have been too, cant say enough great things about this place. When it comes to people having proper gym etiquette, maintaining a clean environment, a friendly work staff, and all the equipment being in tip top shape, this gym does it all plus more. Pam and Grayson do an excellent job running and maintaining this gym and every time I come in no matter what time it is, its always a great time because its made up of not only the best work staff but incredible people too.